FREE SHIPPING & RETURNS ON ORDERS OVER $100

Return & Exchanges

From the date your piece arrives at your door, we give you exactly One week for you Return or Exchange. If you decide your piece is not for you, reach out to us to initiate your return or exchange. All items must be returned with its original packaging. Email us at contact@letrem.com to initiate your return. 

Exclusions: 

Returns and Exchanges are accepted for the majority of our products with the exception of the following:

  • Final Sale items: Any piece listed as final sale.
  • Custom orders: Any jewelry piece we do not carry on our site.
  • Specialized orders: If we order a piece in a gold color, custom chain length, or ring size that we do not carry on our site.
  • If a parcel is lost or sent to the wrong address provided, it is not in our ability to refund or exchange the item.

Pieces that we cannot accept returns for are marked as final sale on their product page to ensure complete transparency. Please read this carefully before making your purchase!

Refunds take approximately one week to process, and depending on your credit card, it can take 5 - 7 days for the refund to post to your account. Where applicable, special outbound shipping charges are not refunded.